Frequently Asked Questions
Everything you need to know about Sagamore-Venture style and service.
What is the standard shipping timeframe for new collections?
We typically process orders within 2-3 business days. Domestic shipping usually takes 5-7 business days, while international delivery can take up to 14 business days depending on your location.
How do I determine the right size for my order?
Each product page features a detailed 'Size Guide' with specific measurements in both inches and centimeters. We recommend measuring a similar garment you own to ensure the perfect fit.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, certain items like swimwear and intimates are final sale.
Are Sagamore-Venture garments ethically produced?
Yes, we are committed to sustainable fashion. We partner only with manufacturers who adhere to fair labor practices and utilize eco-friendly materials whenever possible.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.